About Probity Partners

How did Probity Partners come about?

Probity Partners was set up in Brisbane by Jarrod Sweetman - a qualified Icon Business Advisor. As an Advisor, Jarrod was continually identifying Business Services that his clients needed (from Accountants to Web Designers) and tried his best to refer them to Providers he could trust. However, he realised that a lot of the Providers that he referred did not always deliver what the customer needed. Common issues were:

• Didn't listen to the client and provide what they really needed
• Didn't communicate well and often left the client in the dark
• Focussed more on making money, rather then helping the client
• Didn't work in with other Providers to give a complete solution eg. Bookkeeper with the Accountant, Computer Support with the Website Designer, etc

These frustrations (his and his clients), led him to set up Probity Partners to provide all the Business Services a Small Business would require and to ensure that the customer gets what they need.

How does Probity Partners do this?

Probity Partners is a mix of Company Owned and Alliance Businesses that offer most Business Services (if we get asked for a Service we don't have, than we will find it). We charge these Businesses a commission in return for finding and looking after their clients. This allows them to be focussed on providing the level of service you need.

Our Mission

To Inform, Educate and Connect Small Business with Business Services and then maintain contact to guarantee satisfaction and build the relationship.

Our Partners will not only be leaders in their field but will work alongside other Partners to offer an integrated business solution.

We know that our Clients's SUCCESS will lead to our SUCCESS!

Our Promise to you is:

To provide information and service with honesty and integrity

To promote Win/Win relationships with a Client focus (not profit)

To listen first to our Clients' needs and then offer a solution

To educate and help our Clients to build their Businesses

To deliver what we promise

To keep our Clients informed at all times

To communicate in a language our Clients understand and never talk down

To seek feedback for Client satisfaction and continual improvement

To give options and not push one solution

To develop successful long term relationships with all our Clients.